1. Introduction
I Love Learning (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in compliance with Singapore’s Personal Data Protection Act (PDPA) and other applicable laws. By engaging with our services, visiting our website (ilovelearning.com.sg), or providing us with your information, you consent to the practices described herein.
2. Personal Data We Collect
We may collect the following types of personal data:
- Student Information: Full name, date of birth, academic records, school, and learning preferences.
- Parent/Guardian Information: Full name, contact details (email, phone, address), and payment information.
- Website Usage Data: IP address, browser type, pages visited, and cookies (see Section 7).
- Other Data: Emergency contact details, feedback, and photographs/videos (with consent for marketing).
3. How We Collect Data
- Directly from you (e.g., registration forms, inquiries, surveys).
- Automatically via our website (e.g., cookies and analytics tools).
- From third parties (e.g., schools or referrals with consent).
3. How We Collect Data
- Directly from you (e.g., registration forms, inquiries, surveys).
- Automatically via our website (e.g., cookies and analytics tools).
- From third parties (e.g., schools or referrals with consent).
4. Purposes for Data Collection
We use personal data for:
- Service Delivery: Enrolling students, managing classes, and communicating updates.
- Improvements: Enhancing curriculum, services, and user experience.
- Marketing: Sending promotional materials (only with explicit consent).
- Legal Compliance: Meeting regulatory obligations under Singapore law.
5. Disclosure of Personal Data
We may disclose data to:
- Employees & Tutors: For academic/administrative purposes.
- Service Providers: Payment processors, IT vendors, or cloud services (under confidentiality agreements).
- Authorities: Where required by law (e.g., court orders).
- Affiliates: With your consent for joint programs.
6. Data Security
We implement industry-standard measures to protect your data:
- Secure servers and encryption for sensitive data.
- Restricted access to authorized personnel only.
- Regular security audits.
Despite these efforts, no system is 100% secure; we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve functionality and user experience.
- Analyze traffic via tools like Google Analytics.
You may disable cookies via browser settings, but this may limit website features.
8. Data Retention
We retain personal data:
- As long as needed for the purposes outlined in this policy.
- Until you withdraw consent or request deletion (unless legal obligations require longer retention).
- Academic records are kept for 5 years post-withdrawal for audit purposes.
9. Your Rights Under PDPA
You have the right to:
- Access: Request a copy of your personal data in our possession.
- Correct: Update inaccurate/incomplete data.
- Withdraw Consent: Opt out of marketing communications or data processing (may affect service delivery).
- Deletion: Request erasure of data (subject to legal limitations).
10. Third-Party Links
Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies separately.
11. Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
12. Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. Contact us if you would like to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to enquiry@ilovelearning.com.sg.
This document was last updated on 30 May 2025.